- Priorities for opening tickets
- What is the Fastest Method to Request Service?
- What if our Server goes Down during Normal Business Hours and I need Faster Service?
- Once I Submit a Ticket, when can I Expect a Call Back?
- What should a RightFax Administrator be Able to Do?
- What are the Hours of Operation the HelpDesk is Managed?
- Can we set up Normal End-Users with Portal Access?